Request for transit regularization<\/title><br \/>\n <script src=\"https:\/\/code.jquery.com\/jquery-3.6.0.min.js\"><\/script><br \/>\n <script src=\"https:\/\/code.jquery.com\/ui\/1.13.2\/jquery-ui.js\"><\/script>\n <link rel=\"stylesheet\" href=\"https:\/\/code.jquery.com\/ui\/1.13.2\/themes\/base\/jquery-ui.css\">\n<p> <script src=\"https:\/\/www.google.com\/recaptcha\/api.js\" async defer><\/script><br \/>\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><\/p>\n<style>\n \/* Stile CSS identico a quello fornito per mantenere la coerenza grafica *\/\n .form-container {\n max-width: 800px; margin: 2rem auto; padding: 2rem; background-color: white;\n border-radius: 0.5rem; box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);\n }\n .form-section {\n margin-bottom: 1.5rem; padding-bottom: 1.5rem; border-bottom: 1px solid #e5e7eb;\n }\n .form-section:last-child { border-bottom: none; margin-bottom: 0; }\n .form-label { display: block; margin-bottom: 0.5rem; font-weight: 500; color: #374151; }\n .form-input, .form-select, .form-textarea {\n width: 100%; padding: 0.75rem; border: 1px solid #d1d5db; border-radius: 0.375rem;\n box-shadow: inset 0 1px 2px 0 rgba(0,0,0,0.05); transition: border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out;\n }\n .form-input:focus, .form-select:focus, .form-textarea:focus {\n outline: none; border-color: #2563eb; box-shadow: 0 0 0 0.2rem rgba(59, 130, 246, 0.25);\n }\n .form-checkbox-label { display: flex; align-items: center; margin-top: 0.5rem; color: #374151; }\n .form-checkbox { margin-right: 0.5rem; height: 1rem; width: 1rem; border-radius: 0.25rem; border-color: #d1d5db; }\n .submit-button {\n background-color: #2563eb; color: white; font-weight: 600; padding: 0.75rem 1.5rem;\n border-radius: 0.375rem; transition: background-color 0.15s ease-in-out; cursor: pointer; border: none;\n }\n .submit-button:hover { background-color: #1d4ed8; }\n .submit-button.disabled { background-color: #9ca3af; cursor: not-allowed; }\n .hidden-field { display: none; }\n .error-message { color: #ef4444; font-size: 0.875rem; margin-top: 0.25rem; }\n .form-response {\n padding: 1rem; font-size: 1.1rem; font-weight: 600; border-width: 1px;\n border-style: solid; border-radius: 0.375rem; margin-top: 1rem; line-height: 1.6;\n }\n .form-response.o-info { color: #155724; background-color: #d4edda; border-color: #84c18e; }\n .form-response.o-error { color: #721c24; background-color: #f8d7da; border-color: #f1aeae; }\n .form-loader { display: flex; justify-content: center; align-items: center; margin: 1rem 0; }\n .form-loader.hide { display: none; }\n .spinner {\n border: 4px solid rgba(0, 0, 0, 0.1); width: 36px; height: 36px;\n border-radius: 50%; border-left-color: #2563eb; animation: spin 1s ease infinite;\n }\n select#pagamento {padding: 4px;}\n @keyframes spin { 0% { transform: rotate(0deg); } 100% { transform: rotate(360deg); } }\n .ui-autocomplete {\n max-height: 200px; overflow-y: auto; overflow-x: hidden; background-color: white;\n border: 1px solid #d1d5db; border-radius: 0.375rem;\n box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06); z-index: 1000;\n }\n .ui-menu-item { padding: 0.5rem 0.75rem; cursor: pointer; }\n .ui-menu-item:hover, .ui-state-active { background-color: #eff6ff; color: #1d4ed8; }\n <\/style>\n<p><\/head><br \/>\n<body class=\"bg-gray-100\"><\/p>\n<div class=\"row row-header\">\n<div class=\"section\">\n<div class=\"section-inner\">\n<div class=\"section__header has-icon\">\n<div class=\"breadcrumb\">\n<div class=\"breadcrumb__link\">\n <a href=\"\/\">Home<\/a>\n <\/div>\n<div class=\"breadcrumb__separator\">\n <span>><\/span>\n <\/div>\n<div class=\"breadcrumb__link\">\n <a href=\"https:\/\/www.autostradealtoadriatico.it\/en\/customer-service\/\">Customer service<\/a>\n <\/div>\n<div class=\"breadcrumb__separator\">\n <span>><\/span>\n <\/div>\n<div class=\"breadcrumb__link current\">\n <a href=\"#\">Request for transit regularization<\/a>\n <\/div>\n<\/p><\/div>\n<h1 class=\"section__title\">Request for transit regularization<\/p>\n<div class=\"header__icon\">\n <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/www.autostradealtoadriatico.it\/wp-content\/uploads\/2025\/03\/icon-info_sui_pedaggi.svg\" class=\"lazyload\" alt=\"Icona Pedaggi\"><noscript><img decoding=\"async\" src=\"https:\/\/www.autostradealtoadriatico.it\/wp-content\/uploads\/2025\/03\/icon-info_sui_pedaggi.svg\" alt=\"Icona Pedaggi\"><\/noscript>\n <\/div>\n<\/h1><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"form-container\">\n<h1 class=\"text-2xl font-bold mb-6 text-center text-gray-700\">Request for transit regularization<\/h1>\n<div class=\"form-response my-4\" style=\"display: none;\"><\/div>\n<form id=\"refundForm\" novalidate>\n <input type=\"hidden\" name=\"lingua_utente\" id=\"lingua_utente\" value=\"\"><\/p>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Reason<\/h2>\n<p> <label for=\"causaleRimborso\" class=\"form-label\">Reason <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <select id=\"causaleRimborso\" name=\"causaleRimborso\" class=\"form-select\" required><option value=\"\">Select a reason…<\/option><option value=\"errore_classe\">Vehicle class detection error<\/option><option value=\"errore_resto\">Incorrect change from automated cashier<\/option><option value=\"errore_addebito\">Incorrect charge on credit\/debit card<\/option><option value=\"errore_entrata\">Incorrect entry tollgate assignment<\/option><option value=\"rmpp\">RMPP \u2013 maximum distance assignment<\/option><option value=\"transito_nullo\">Transit never occurred<\/option><\/select>\n <\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Trip details<\/h2>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4\">\n<div>\n <label for=\"dataViaggio\" class=\"form-label\">Date <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"date\" id=\"dataViaggio\" name=\"dataViaggio\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"oraViaggio\" class=\"form-label\">Time <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"time\" id=\"oraViaggio\" name=\"oraViaggio\" class=\"form-input\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"caselloEntrata\" class=\"form-label\">Entrance tollgate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"caselloEntrata\" name=\"caselloEntrata\" class=\"form-input js-caselli-autocomplete\" placeholder=\"Start typing...\" required>\n <\/div>\n<div>\n <label for=\"caselloUscita\" class=\"form-label\">Exit tollgate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"caselloUscita\" name=\"caselloUscita\" class=\"form-input js-caselli-autocomplete\" placeholder=\"Start typing...\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"targa\" class=\"form-label\">Vehicle license plate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"targa\" name=\"targa\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"pagamento\" class=\"form-label\">Payment method <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <select id=\"pagamento\" name=\"pagamento\" class=\"form-select\" required><option value=\"\">Select type…<\/option><option value=\"contanti\">Cash<\/option><option value=\"carta\">Credit \/ Debit card<\/option><option value=\"telepedaggio\">Tolling device<\/option><option value=\"fastpay\">FastPay (Debit card)<\/option><option value=\"altro\">Other<\/option><\/select>\n <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Personal data<\/h2>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4\">\n<div>\n <label for=\"nome\" class=\"form-label\">First name <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"nome\" name=\"nome\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"cognome\" class=\"form-label\">Last name <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"cognome\" name=\"cognome\" class=\"form-input\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"email\" class=\"form-label\">Email <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"email\" id=\"email\" name=\"email\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"cellulare\" class=\"form-label\">Mobile phone <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"tel\" id=\"cellulare\" name=\"cellulare\" class=\"form-input\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"mt-4\">\n <label for=\"via\" class=\"form-label\">Street and house number <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"via\" name=\"via\" class=\"form-input\" required>\n <\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-3 gap-4 mt-4\">\n<div>\n <label for=\"citta\" class=\"form-label\">City <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"citta\" name=\"citta\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"cap\" class=\"form-label\">ZIP code <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"cap\" name=\"cap\" class=\"form-input\" required pattern=\"\\d{5}\" title=\"Enter a 5\u2011digit ZIP code.\">\n <\/div>\n<div>\n <label for=\"nazione\" class=\"form-label\">Country <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"nazione\" name=\"nazione\" class=\"form-input\" value=\"Italia\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"iban\" class=\"form-label\">Bank details (IBAN) <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"iban\" name=\"iban\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"swift\" class=\"form-label\">SWIFT\/BIC <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"swift\" name=\"swift\" class=\"form-input\" required pattern=\"[A-Za-z0-9]{8,11}\" title=\"Enter a valid SWIFT\/BIC code.\">\n <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"autocertificazioneContainer\" class=\"form-section hidden-field\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Documentation<\/h2>\n<p> <label for=\"autocertificazioneUpload\" class=\"form-label\">Self\u2011declaration of entrance tollgate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"file\" id=\"autocertificazioneUpload\" name=\"autocertificazioneUpload\" class=\"form-input\" accept=\".pdf,.jpg,.jpeg,.png\"><br \/>\n <small class=\"text-gray-500\">Allowed file types: PDF, JPG, PNG. Maximum size: 5MB.<\/small><\/p>\n<div id=\"fileError\" class=\"error-message hidden-field\"><\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Additional details<\/h2>\n<p> <label for=\"dettagli\" class=\"form-label\">Description (optional, max 1000 characters)<\/label><br \/>\n <textarea id=\"dettagli\" name=\"dettagli\" rows=\"4\" class=\"form-textarea\" maxlength=\"1000\"><\/textarea><\/p>\n<div id=\"charCount\" class=\"text-sm text-gray-500 text-right\">0\/1000<\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Security check<\/h2>\n<div class=\"g-recaptcha\" data-sitekey=\"6LctbwMrAAAAABVdu_fYGuXg4rr5-H4SoYHLxOvy\"><\/div>\n<div id=\"missing-recaptcha\" class=\"error-message\" style=\"display: none;\">Complete the reCAPTCHA.<\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<div class=\"form-checkbox-label\">\n <input type=\"checkbox\" id=\"privacy\" name=\"privacy\" class=\"form-checkbox\" required><br \/>\n <label for=\"privacy\" class=\"ml-2\">I have read the information on the <a href=\"https:\/\/www.autostradealtoadriatico.it\/autostrade-alto-adriatico\/privacy-policy\/\" target=\"_blank\" class=\"text-blue-600 hover:underline\">processing of personal data<\/a>. <span class=\"text-red-500\">*<\/span><\/label>\n <\/div>\n<\/p><\/div>\n<div class=\"form-loader hide my-4\">\n<div class=\"spinner\"><\/div>\n<p class=\"ml-3 text-gray-600\">Sending…<\/p>\n<\/p><\/div>\n<div class=\"text-center\">\n <button type=\"submit\" class=\"submit-button js-formsubmit\">Submit request<\/button>\n <\/div>\n<\/p><\/form>\n<\/div>\n<p><script>\njQuery(document).ready(function($) {\n \/\/ --- RIFERIMENTI AGLI ELEMENTI DEL DOM ---\n const refundForm = document.getElementById('refundForm');\n const $refundForm = $(refundForm);\n const causaleSelect = document.getElementById('causaleRimborso');\n const autocertificazioneContainer = document.getElementById('autocertificazioneContainer');\n const autocertificazioneInput = document.getElementById('autocertificazioneUpload');\n const fileError = document.getElementById('fileError');\n const dettagliTextarea = document.getElementById('dettagli');\n const charCount = document.getElementById('charCount');\n const loader = $('.form-loader');\n const responseBox = $('.form-response');\n const submitBtn = $('.js-formsubmit');\n const recaptchaErrorMsg = $('#missing-recaptcha');\n var currentLang = $('html').attr('lang').substring(0, 2); \n $('#lingua_utente').val(currentLang);<\/p>\n<p> \/\/ --- LOGICA CAMPI CONDIZIONALI ---\n causaleSelect.addEventListener('change', function() {\n const selectedValue = this.value;\n const isAutocertificazioneRequired = (selectedValue === 'rmpp' || selectedValue === 'transito_nullo');<\/p>\n<p> if (isAutocertificazioneRequired) {\n autocertificazioneContainer.classList.remove('hidden-field');\n autocertificazioneInput.required = true;\n } else {\n autocertificazioneContainer.classList.add('hidden-field');\n autocertificazioneInput.required = false;\n autocertificazioneInput.value = ''; \/\/ Pulisce il campo se nascosto\n }\n });<\/p>\n<p> \/\/ --- CONTEGGIO CARATTERI TEXTAREA ---\n dettagliTextarea.addEventListener('input', function() {\n charCount.textContent = `${this.value.length}\/1000`;\n });<\/p>\n<p> \/\/ --- IMPOSTA DATA MASSIMA SU OGGI ---\n const oggi = new Date().toISOString().split('T')[0];\n $('#dataViaggio').attr('max', oggi);<\/p>\n<p> \/\/ --- AUTOCOMPLETE PER I CASELLI (riutilizzato dal tuo script) ---\n $(\".js-caselli-autocomplete\").autocomplete({\n source: function(request, responseCallback) {\n $.ajax({\n url: typeof ajaxurl !== 'undefined' ? ajaxurl : \"\/wp-admin\/admin-ajax.php\", \/\/ URL per l'azione AJAX di WordPress\n dataType: \"json\",\n data: {\n action: 'get_caselli', \/\/ Nome dell'azione AJAX da chiamare in functions.php\n strSearch: request.term\n },\n success: function(data) {\n if (data && data.success && data.data) {\n responseCallback($.map(data.data, function(item) {\n return { label: item, value: item };\n }));\n } else { responseCallback([]); }\n },\n error: function() { responseCallback([]); }\n });\n },\n minLength: 2,\n open: function() { $(\"ul.ui-menu\").width($(this).innerWidth()); }\n });<\/p>\n<p> \/\/ --- VALIDAZIONE FILE UPLOAD ---\n function validateFile(fileInput, errorElement) {\n const file = fileInput.files[0];\n const allowedTypes = ['application\/pdf', 'image\/jpeg', 'image\/png'];\n const maxSize = 5 * 1024 * 1024; \/\/ 5MB<\/p>\n<p> errorElement.classList.add('hidden-field');\n errorElement.textContent = '';<\/p>\n<p> if (file) {\n if (!allowedTypes.includes(file.type)) {\n errorElement.textContent = 'File type not allowed. Choose PDF, JPG or PNG.';\n errorElement.classList.remove('hidden-field');\n fileInput.value = '';\n return false;\n }\n if (file.size > maxSize) {\n errorElement.textContent = 'The file exceeds the maximum size of 5MB.';\n errorElement.classList.remove('hidden-field');\n fileInput.value = '';\n return false;\n }\n }\n return true;\n }<\/p>\n<p> autocertificazioneInput.addEventListener('change', () => validateFile(autocertificazioneInput, fileError));<\/p>\n<p> \/\/ --- GESTIONE INVIO FORM ---\n $refundForm.on('submit', function(e) {\n e.preventDefault();<\/p>\n<p> \/\/ 1. Reset degli errori precedenti\n responseBox.hide().removeClass('o-error o-info').empty();\n recaptchaErrorMsg.hide();\n $('.error-message.custom-validation').remove();\n refundForm.querySelectorAll('.border-red-500').forEach(el => el.classList.remove('border-red-500'));<\/p>\n<p> \/\/ 2. Validazione custom e HTML5\n let isFormValid = refundForm.checkValidity();\n if (!isFormValid) {\n refundForm.querySelectorAll(':invalid').forEach((field) => {\n field.classList.add('border-red-500');\n const errorDiv = document.createElement('div');\n errorDiv.className = 'error-message custom-validation';\n errorDiv.textContent = field.validationMessage;\n field.parentNode.appendChild(errorDiv);\n });\n }<\/p>\n<p> const isFileValid = !autocertificazioneInput.required || (autocertificazioneInput.required && validateFile(autocertificazioneInput, fileError));<\/p>\n<p> \/\/ 3. Validazione reCAPTCHA\n const recaptchaResponse = (typeof grecaptcha !== 'undefined') ? grecaptcha.getResponse() : '';\n if (recaptchaResponse.length === 0) {\n recaptchaErrorMsg.show();\n isFormValid = false;\n }<\/p>\n<p> if (!isFormValid || !isFileValid) {\n const firstInvalidField = refundForm.querySelector('.border-red-500, #missing-recaptcha:not([style*=\"display: none\"])');\n if (firstInvalidField) {\n $('html, body').animate({\n scrollTop: $(firstInvalidField).offset().top - 100\n }, 300);\n }\n return;\n }<\/p>\n<p> \/\/ 4. Se tutto \u00e8 valido, procedi con l'invio AJAX\n submitBtn.addClass(\"disabled\").prop('disabled', true);\n loader.removeClass('hide');<\/p>\n<p> const formData = new FormData(refundForm);\n formData.append('action', 'generate_rimborso_pdf'); \/\/ Azione AJAX specifica per i rimborsi\n formData.append('g-recaptcha-response', recaptchaResponse);<\/p>\n<p> $.ajax({\n url: typeof ajaxurl !== 'undefined' ? ajaxurl : '\/wp-admin\/admin-ajax.php',\n method: 'POST',\n data: formData,\n processData: false,\n contentType: false,\n success: function(response) {\n if (response.success) {\n refundForm.reset();\n \/\/ Forza il reset del campo condizionale\n autocertificazioneContainer.classList.add('hidden-field');\n autocertificazioneInput.required = false;\n charCount.textContent = '0\/1000';\n responseBox.removeClass('o-error').addClass('o-info').html(response.data.message || \"Request sent successfully! You will be contacted shortly.\").show();\n } else {\n responseBox.removeClass('o-info').addClass('o-error').html(response.data.message || 'An error occurred while sending. Please try again.').show();\n }\n },\n error: function() {\n responseBox.removeClass('o-info').addClass('o-error').html('Connection error. 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Autostrade Alto Adriatico<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.autostradealtoadriatico.it\/en\/customer-service\/transit-adjustment\/request-for-transit-regularization\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Request for transit regularization - Autostrade Alto Adriatico\" \/>\n<meta property=\"og:description\" content=\"Request for transit regularization Home > Customer service > Request for transit regularization Request for transit regularization Request for transit regularization Reason Reason * Select a reason…Vehicle class detection errorIncorrect change from automated cashierIncorrect charge on credit\/debit cardIncorrect entry tollgate assignmentRMPP \u2013 maximum distance assignmentTransit never occurred Trip details Date * Time * Entrance tollgate […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.autostradealtoadriatico.it\/en\/customer-service\/transit-adjustment\/request-for-transit-regularization\/\" \/>\n<meta property=\"og:site_name\" content=\"Autostrade Alto Adriatico\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/autostradealtoadriatico\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-05T11:58:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.autostradealtoadriatico.it\/wp-content\/uploads\/2025\/03\/icon-info_sui_pedaggi.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.autostradealtoadriatico.it\\\/en\\\/customer-service\\\/transit-adjustment\\\/request-for-transit-regularization\\\/\",\"url\":\"https:\\\/\\\/www.autostradealtoadriatico.it\\\/en\\\/customer-service\\\/transit-adjustment\\\/request-for-transit-regularization\\\/\",\"name\":\"Request for transit regularization - 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{"id":11642,"date":"2025-09-02T16:24:59","date_gmt":"2025-09-02T14:24:59","guid":{"rendered":"https:\/\/www.autostradealtoadriatico.it\/customer-service\/transit-adjustment\/richiesta-regolarizzazione-transito\/"},"modified":"2025-12-05T12:58:04","modified_gmt":"2025-12-05T11:58:04","slug":"request-for-transit-regularization","status":"publish","type":"page","link":"https:\/\/www.autostradealtoadriatico.it\/en\/customer-service\/transit-adjustment\/request-for-transit-regularization\/","title":{"rendered":"Request for transit regularization"},"content":{"rendered":"

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\n Request for transit regularization<\/title><br \/>\n <script src=\"https:\/\/code.jquery.com\/jquery-3.6.0.min.js\"><\/script><br \/>\n <script src=\"https:\/\/code.jquery.com\/ui\/1.13.2\/jquery-ui.js\"><\/script>\n <link rel=\"stylesheet\" href=\"https:\/\/code.jquery.com\/ui\/1.13.2\/themes\/base\/jquery-ui.css\">\n<p> <script src=\"https:\/\/www.google.com\/recaptcha\/api.js\" async defer><\/script><br \/>\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><\/p>\n<style>\n \/* Stile CSS identico a quello fornito per mantenere la coerenza grafica *\/\n .form-container {\n max-width: 800px; margin: 2rem auto; padding: 2rem; background-color: white;\n border-radius: 0.5rem; box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);\n }\n .form-section {\n margin-bottom: 1.5rem; padding-bottom: 1.5rem; border-bottom: 1px solid #e5e7eb;\n }\n .form-section:last-child { border-bottom: none; margin-bottom: 0; }\n .form-label { display: block; 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200px; overflow-y: auto; overflow-x: hidden; background-color: white;\n border: 1px solid #d1d5db; border-radius: 0.375rem;\n box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06); z-index: 1000;\n }\n .ui-menu-item { padding: 0.5rem 0.75rem; cursor: pointer; }\n .ui-menu-item:hover, .ui-state-active { background-color: #eff6ff; color: #1d4ed8; }\n <\/style>\n<p><\/head><br \/>\n<body class=\"bg-gray-100\"><\/p>\n<div class=\"row row-header\">\n<div class=\"section\">\n<div class=\"section-inner\">\n<div class=\"section__header has-icon\">\n<div class=\"breadcrumb\">\n<div class=\"breadcrumb__link\">\n <a href=\"\/\">Home<\/a>\n <\/div>\n<div class=\"breadcrumb__separator\">\n <span>><\/span>\n <\/div>\n<div class=\"breadcrumb__link\">\n <a href=\"https:\/\/www.autostradealtoadriatico.it\/en\/customer-service\/\">Customer service<\/a>\n <\/div>\n<div class=\"breadcrumb__separator\">\n <span>><\/span>\n <\/div>\n<div class=\"breadcrumb__link current\">\n <a href=\"#\">Request for transit regularization<\/a>\n <\/div>\n<\/p><\/div>\n<h1 class=\"section__title\">Request for transit regularization<\/p>\n<div class=\"header__icon\">\n <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/www.autostradealtoadriatico.it\/wp-content\/uploads\/2025\/03\/icon-info_sui_pedaggi.svg\" class=\"lazyload\" alt=\"Icona Pedaggi\"><noscript><img decoding=\"async\" src=\"https:\/\/www.autostradealtoadriatico.it\/wp-content\/uploads\/2025\/03\/icon-info_sui_pedaggi.svg\" alt=\"Icona Pedaggi\"><\/noscript>\n <\/div>\n<\/h1><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"form-container\">\n<h1 class=\"text-2xl font-bold mb-6 text-center text-gray-700\">Request for transit regularization<\/h1>\n<div class=\"form-response my-4\" style=\"display: none;\"><\/div>\n<form id=\"refundForm\" novalidate>\n <input type=\"hidden\" name=\"lingua_utente\" id=\"lingua_utente\" value=\"\"><\/p>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Reason<\/h2>\n<p> <label for=\"causaleRimborso\" class=\"form-label\">Reason <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <select id=\"causaleRimborso\" name=\"causaleRimborso\" class=\"form-select\" required><option value=\"\">Select a reason…<\/option><option value=\"errore_classe\">Vehicle class detection error<\/option><option value=\"errore_resto\">Incorrect change from automated cashier<\/option><option value=\"errore_addebito\">Incorrect charge on credit\/debit card<\/option><option value=\"errore_entrata\">Incorrect entry tollgate assignment<\/option><option value=\"rmpp\">RMPP \u2013 maximum distance assignment<\/option><option value=\"transito_nullo\">Transit never occurred<\/option><\/select>\n <\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Trip details<\/h2>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4\">\n<div>\n <label for=\"dataViaggio\" class=\"form-label\">Date <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"date\" id=\"dataViaggio\" name=\"dataViaggio\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"oraViaggio\" class=\"form-label\">Time <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"time\" id=\"oraViaggio\" name=\"oraViaggio\" class=\"form-input\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"caselloEntrata\" class=\"form-label\">Entrance tollgate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"caselloEntrata\" name=\"caselloEntrata\" class=\"form-input js-caselli-autocomplete\" placeholder=\"Start typing...\" required>\n <\/div>\n<div>\n <label for=\"caselloUscita\" class=\"form-label\">Exit tollgate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"caselloUscita\" name=\"caselloUscita\" class=\"form-input js-caselli-autocomplete\" placeholder=\"Start typing...\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"targa\" class=\"form-label\">Vehicle license plate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"targa\" name=\"targa\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"pagamento\" class=\"form-label\">Payment method <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <select id=\"pagamento\" name=\"pagamento\" class=\"form-select\" required><option value=\"\">Select type…<\/option><option value=\"contanti\">Cash<\/option><option value=\"carta\">Credit \/ Debit card<\/option><option value=\"telepedaggio\">Tolling device<\/option><option value=\"fastpay\">FastPay (Debit card)<\/option><option value=\"altro\">Other<\/option><\/select>\n <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Personal data<\/h2>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4\">\n<div>\n <label for=\"nome\" class=\"form-label\">First name <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"nome\" name=\"nome\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"cognome\" class=\"form-label\">Last name <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"cognome\" name=\"cognome\" class=\"form-input\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"email\" class=\"form-label\">Email <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"email\" id=\"email\" name=\"email\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"cellulare\" class=\"form-label\">Mobile phone <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"tel\" id=\"cellulare\" name=\"cellulare\" class=\"form-input\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"mt-4\">\n <label for=\"via\" class=\"form-label\">Street and house number <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"via\" name=\"via\" class=\"form-input\" required>\n <\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-3 gap-4 mt-4\">\n<div>\n <label for=\"citta\" class=\"form-label\">City <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"citta\" name=\"citta\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"cap\" class=\"form-label\">ZIP code <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"cap\" name=\"cap\" class=\"form-input\" required pattern=\"\\d{5}\" title=\"Enter a 5\u2011digit ZIP code.\">\n <\/div>\n<div>\n <label for=\"nazione\" class=\"form-label\">Country <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"nazione\" name=\"nazione\" class=\"form-input\" value=\"Italia\" required>\n <\/div>\n<\/p><\/div>\n<div class=\"grid grid-cols-1 md:grid-cols-2 gap-4 mt-4\">\n<div>\n <label for=\"iban\" class=\"form-label\">Bank details (IBAN) <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"iban\" name=\"iban\" class=\"form-input\" required>\n <\/div>\n<div>\n <label for=\"swift\" class=\"form-label\">SWIFT\/BIC <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"text\" id=\"swift\" name=\"swift\" class=\"form-input\" required pattern=\"[A-Za-z0-9]{8,11}\" title=\"Enter a valid SWIFT\/BIC code.\">\n <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"autocertificazioneContainer\" class=\"form-section hidden-field\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Documentation<\/h2>\n<p> <label for=\"autocertificazioneUpload\" class=\"form-label\">Self\u2011declaration of entrance tollgate <span class=\"text-red-500\">*<\/span><\/label><br \/>\n <input type=\"file\" id=\"autocertificazioneUpload\" name=\"autocertificazioneUpload\" class=\"form-input\" accept=\".pdf,.jpg,.jpeg,.png\"><br \/>\n <small class=\"text-gray-500\">Allowed file types: PDF, JPG, PNG. Maximum size: 5MB.<\/small><\/p>\n<div id=\"fileError\" class=\"error-message hidden-field\"><\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Additional details<\/h2>\n<p> <label for=\"dettagli\" class=\"form-label\">Description (optional, max 1000 characters)<\/label><br \/>\n <textarea id=\"dettagli\" name=\"dettagli\" rows=\"4\" class=\"form-textarea\" maxlength=\"1000\"><\/textarea><\/p>\n<div id=\"charCount\" class=\"text-sm text-gray-500 text-right\">0\/1000<\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<h2 class=\"text-xl font-semibold mb-3 text-gray-600\">Security check<\/h2>\n<div class=\"g-recaptcha\" data-sitekey=\"6LctbwMrAAAAABVdu_fYGuXg4rr5-H4SoYHLxOvy\"><\/div>\n<div id=\"missing-recaptcha\" class=\"error-message\" style=\"display: none;\">Complete the reCAPTCHA.<\/div>\n<\/p><\/div>\n<div class=\"form-section\">\n<div class=\"form-checkbox-label\">\n <input type=\"checkbox\" id=\"privacy\" name=\"privacy\" class=\"form-checkbox\" required><br \/>\n <label for=\"privacy\" class=\"ml-2\">I have read the information on the <a href=\"https:\/\/www.autostradealtoadriatico.it\/autostrade-alto-adriatico\/privacy-policy\/\" target=\"_blank\" class=\"text-blue-600 hover:underline\">processing of personal data<\/a>. <span class=\"text-red-500\">*<\/span><\/label>\n <\/div>\n<\/p><\/div>\n<div class=\"form-loader hide my-4\">\n<div class=\"spinner\"><\/div>\n<p class=\"ml-3 text-gray-600\">Sending…<\/p>\n<\/p><\/div>\n<div class=\"text-center\">\n <button type=\"submit\" class=\"submit-button js-formsubmit\">Submit request<\/button>\n <\/div>\n<\/p><\/form>\n<\/div>\n<p><script>\njQuery(document).ready(function($) {\n \/\/ --- RIFERIMENTI AGLI ELEMENTI DEL DOM ---\n const refundForm = document.getElementById('refundForm');\n const $refundForm = $(refundForm);\n const causaleSelect = document.getElementById('causaleRimborso');\n const autocertificazioneContainer = document.getElementById('autocertificazioneContainer');\n const autocertificazioneInput = document.getElementById('autocertificazioneUpload');\n const fileError = document.getElementById('fileError');\n const dettagliTextarea = document.getElementById('dettagli');\n const charCount = document.getElementById('charCount');\n const loader = $('.form-loader');\n const responseBox = $('.form-response');\n const submitBtn = $('.js-formsubmit');\n const recaptchaErrorMsg = $('#missing-recaptcha');\n var currentLang = $('html').attr('lang').substring(0, 2); \n $('#lingua_utente').val(currentLang);<\/p>\n<p> \/\/ --- LOGICA CAMPI CONDIZIONALI ---\n causaleSelect.addEventListener('change', function() {\n const selectedValue = this.value;\n const isAutocertificazioneRequired = (selectedValue === 'rmpp' || selectedValue === 'transito_nullo');<\/p>\n<p> if (isAutocertificazioneRequired) {\n autocertificazioneContainer.classList.remove('hidden-field');\n autocertificazioneInput.required = true;\n } else {\n autocertificazioneContainer.classList.add('hidden-field');\n autocertificazioneInput.required = false;\n autocertificazioneInput.value = ''; \/\/ Pulisce il campo se nascosto\n }\n });<\/p>\n<p> \/\/ --- CONTEGGIO CARATTERI TEXTAREA ---\n dettagliTextarea.addEventListener('input', function() {\n charCount.textContent = `${this.value.length}\/1000`;\n });<\/p>\n<p> \/\/ --- IMPOSTA DATA MASSIMA SU OGGI ---\n const oggi = new Date().toISOString().split('T')[0];\n $('#dataViaggio').attr('max', oggi);<\/p>\n<p> \/\/ --- AUTOCOMPLETE PER I CASELLI (riutilizzato dal tuo script) ---\n $(\".js-caselli-autocomplete\").autocomplete({\n source: function(request, responseCallback) {\n $.ajax({\n url: typeof ajaxurl !== 'undefined' ? ajaxurl : \"\/wp-admin\/admin-ajax.php\", \/\/ URL per l'azione AJAX di WordPress\n dataType: \"json\",\n data: {\n action: 'get_caselli', \/\/ Nome dell'azione AJAX da chiamare in functions.php\n strSearch: request.term\n },\n success: function(data) {\n if (data && data.success && data.data) {\n responseCallback($.map(data.data, function(item) {\n return { label: item, value: item };\n }));\n } else { responseCallback([]); }\n },\n error: function() { responseCallback([]); }\n });\n },\n minLength: 2,\n open: function() { $(\"ul.ui-menu\").width($(this).innerWidth()); }\n });<\/p>\n<p> \/\/ --- VALIDAZIONE FILE UPLOAD ---\n function validateFile(fileInput, errorElement) {\n const file = fileInput.files[0];\n const allowedTypes = ['application\/pdf', 'image\/jpeg', 'image\/png'];\n const maxSize = 5 * 1024 * 1024; \/\/ 5MB<\/p>\n<p> errorElement.classList.add('hidden-field');\n errorElement.textContent = '';<\/p>\n<p> if (file) {\n if (!allowedTypes.includes(file.type)) {\n errorElement.textContent = 'File type not allowed. Choose PDF, JPG or PNG.';\n errorElement.classList.remove('hidden-field');\n fileInput.value = '';\n return false;\n }\n if (file.size > maxSize) {\n errorElement.textContent = 'The file exceeds the maximum size of 5MB.';\n errorElement.classList.remove('hidden-field');\n fileInput.value = '';\n return false;\n }\n }\n return true;\n }<\/p>\n<p> autocertificazioneInput.addEventListener('change', () => validateFile(autocertificazioneInput, fileError));<\/p>\n<p> \/\/ --- GESTIONE INVIO FORM ---\n $refundForm.on('submit', function(e) {\n e.preventDefault();<\/p>\n<p> \/\/ 1. Reset degli errori precedenti\n responseBox.hide().removeClass('o-error o-info').empty();\n recaptchaErrorMsg.hide();\n $('.error-message.custom-validation').remove();\n refundForm.querySelectorAll('.border-red-500').forEach(el => el.classList.remove('border-red-500'));<\/p>\n<p> \/\/ 2. 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You will be contacted shortly.\").show();\n } else {\n responseBox.removeClass('o-info').addClass('o-error').html(response.data.message || 'An error occurred while sending. Please try again.').show();\n }\n },\n error: function() {\n responseBox.removeClass('o-info').addClass('o-error').html('Connection error. 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